TERMS & CONDITIONS 

TERMS OF USE 

In return for gaining access to the websites, mobile websites, applications and other content (collectively, the "Service") of ADVANCED-ONLINE (together with its, affiliates, partners, subsidiaries and employees, "ADVANCED-ONLINE") and using the Service, you agree to be bound by the following Agreement without limitation or qualification, so please carefully review this Agreement before proceeding. If you do not intend to be legally bound by these terms and conditions, do not access and use the Service. You shall not use the Service, in whole or in part, for any purpose that is unlawful or prohibited by these terms and conditions (the "Terms"). Your use of the Services shall be subject to this Agreement and the terms and policies referenced herein,  ADVANCED-ONLINE's Privacy Policy, and the terms of service, privacy policies and other applications terms and conditions for each Service then in effect. You agree that you will not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, frame in another web page, use on any other web site, transfer, or sell any information, software, lists of users, databases or other lists, products or services provided through or obtained from the Service. This means, among other activities, that you agree not to engage in the practices of "screen scraping", "database scraping", or any other activity with the purpose of obtaining lists of users or other information. You agree that you will not use the Service in any manner that could damage, disable, overburden, or impair the Service or interfere with any other party's use and enjoyment of the Service. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Service. Except with the written permission of ADVANCED-ONLINE, you agree that you will not access or attempt to access password protected, secure or non-public areas of the Service. If you attempt to access prohibited areas of the Service, you may be subject to prosecution. 

You acknowledge that, from time to time, it may be necessary for ADVANCED-ONLINE to update or revise certain provisions of the Agreement. By joining using the Service and accepting this Agreement, you agree that ADVANCED-ONLINE may change the terms of the Agreement in its sole discretion without notice to you. 

We may modify our Terms at any time, in our sole discretion. Any modifications will be posted on our corporate website, or through other communications, as deemed appropriate. 

CONTRACT TO PURCHASE 

Only individuals 18 years and older may place orders through the website.  After placing an order, you will receive a confirmation email which creates a contract to purchase the Products. When ordering online and you click the "Place Order" button, we'll present you with a confirmation screen and, if applicable, a confirmation email. Your contract to purchase is not considered complete until items are shipped. 

SATISFACTION GUARANTEE 

We guarantee 100% satisfaction with your purchase! Products may be returned for a refund within 30 days of receipt, when returned in accordance with our Return Policy set forth below. 

RETURN POLICY 

If you are not completely satisfied with your order, please cut out and use the label on your packing slip to return your package within 30 days provided. The items have not been used or washed. 
 
Choose a return reason and include this slip with the item in your package by the shipper of your choice. Within 10 days of receipt of your return our staff will issue a credit for the products. 
 
If an item is deemed non-returnable, we will contact you directly. 
 
Please contact customer service before returning orders larger than $250.00. 
 
If you have a defective product, please contact Customer Service for instructions at customerservice@advanced-online.com or 877-471-5410. 
 
If you are returning a gift, you must return the gift with the order# or packing slip in order to return the package. 
Mail it to: Advanced-Online Returns 
750 Gateway Blvd 
Coppell, TX 75019 
 
We will also need your name, email and phone to contact you. If you need assistance, please contact customerservice@advanced-online.com or call 877-471-5410. 
 
Please note: Personalized or customized items may not be returned unless they are found defective. 
We do not offer exchanges. If you would like a different item, please place a new order directly on the web site and return the original product for a refund. 
Freight will be credited to your account for defective products only. 

SALES TAX 

Sales tax is determined based upon delivery address. You must provide the appropriate sales tax exemption or resale certification before your order is placed to qualify for tax exemption. Otherwise, state sales tax will be added to all orders with delivery address in the United States and Puerto Rico, except for orders delivered to States that do not require sales tax. 

CUSTOM ORDERS 

If you decide to change a custom order after it has been placed, please call us immediately. If the order has been processed, we will not be able to change it and you will be responsible for paying for the order. If a change can be made, there may be a delay in delivery and/or an additional charge. Please be certain of your ordering needs prior to submission. We may require that you prepay for custom orders. 

RISK OF LOSS, FREIGHT DAMAGE & SHIPMENT SHORTAGES 

Risk of loss, title and ownership of the goods purchased are transferred to the customer at the time goods are delivered to the common carrier. If a shipment is short or damaged, we will gladly assist you with your freight claim. The product shortage or damage must be noted on the freight delivery document. Please notify us immediately if you need assistance with your claim. 

FORCE MAJEURE 

Although we strive to meet obligations set forth in our promotional material, we will not be liable for any failure to perform any such obligations by reasons of acts of God or the elements; acts, delays and failures to act by governmental authorities; riots, insurrections, terrorism, sabotage and war; interruption, suspension, curtailment or other disruption of utilities; or other matters beyond our reasonable control. 

APPLICABLE LAW 

These Terms, the Customer order and the legal relations of the parties shall be determined in accordance with the laws of the State of Texas. The parties disclaim any applicability of the United Nations Convention of the International Sale of Goods related to their order and the Services. The Customer consents and will submit to the jurisdiction of the courts of, and the Federal Courts seated in, the Northern District of the State of Texas with respect to any disputes related to the Services.